Working Hours Threshold Alerts
⏰ Working Hours Threshold Alerts in Ontraccr
Ontraccr provides a built-in system to notify users who remain clocked in beyond a predefined number of hours. This helps teams prevent excessive shifts, minimize timesheet errors, and avoid missed clock-outs. This article explains how to configure working hours thresholds, who receives alerts, and how repeat notifications work.
🎯 What Is a Working Hours Threshold?
A working hours threshold defines the maximum number of continuous hours a user can be clocked in before they receive a clock-out reminder.
For example:
- If the threshold is set to 10 hours
- A user clocked in for 10+ hours will begin receiving alerts to clock out
📌 Ontraccr does not force a clock-out — it sends reminders only.
📍 Where to Set Thresholds
Threshold settings are configured in:
Settings → Notifications
There, you can:
- Enable or disable Hours Threshold Alerts
- Set the number of hours (e.g., 10)
- Enable repeat alerts and define the repeat interval
🔁 Repeat Alert Configuration
If enabled, users will receive ongoing reminders at a set interval until they clock out.
Available repeat intervals:
- Every 1 hour
- Every 2 hours
- Every 3 hours
🔔 Example: If threshold is 10 hours and interval is 2 hours, the user will be reminded at 10h, 12h, 14h, etc.
📩 How Are Alerts Delivered?
- Email: Sent to the user’s Ontraccr-registered email address
- Push notification (if using the mobile app and push is enabled)
❗If the user doesn’t have an email or hasn’t enabled push notifications, they will not receive these alerts.
🧠 Use Case Example
You configure a 10-hour threshold for field workers:
- A worker clocks in at 7:00 AM but forgets to clock out
- At 5:00 PM (10 hours later), Ontraccr sends them a “Reminder to Clock Out”
- If repeat reminders are enabled, they’ll continue receiving emails every hour until they take action
This prevents inflated hours and helps ensure time card accuracy.
🔐 Who Can Configure Thresholds?
Only users with access to Settings > Notifications (typically Admins) can:
- Enable or disable threshold alerts
- Set the hour value
- Configure the reminder interval
📌 Summary
Working hours threshold alerts in Ontraccr offer a hands-off way to protect against long or forgotten shifts. With customizable intervals and reminder delivery, it helps keep your time data accurate — while keeping users informed and accountable.