Supported file types

Supported file types for storage

Ontraccr currently supports the following file types for upload and storage:

• .jpg 
• .png
• .pdf
• .xls(x)
• .csv
• .svg
• .doc(x)
• .txt

Supported file types for viewing inside Ontraccr

Ontraccr currently lets you view the following file types within the app:

• .jpg
• .png
• .pdf
• .xls(x)
• .csv
• .svg

Viewing large drawings and plans inside Ontraccr

Certain larger or more complex files with the above file types (such as large drawing files) may not be viewable using Ontraccr's standard file viewer. If you require support for complex file viewing, Ontraccr's 'Advanced File Viewer' add-on module gives you more advanced file rendering, processing, and annotation capabilities. To enquire about this module, simply contact your Ontraccr account representative to learn more.

Viewing files outside of Ontraccr

On the other hand, even if a file can’t be viewed within the app, you can still download it locally onto your computer to open it with the suitable software for viewing.

To download a file, simply click the 'download' icon.