Creating and managing shifts

To add a shift into the field schedule, click the 'Add' button at the top of the schedule or simply click-and-drag into the schedule itself wherever you'd like to create a new shift. 

When creating a shift, you can configure the following fields (fields with * next to them are required):

  • Title*
  • Date(s)*
    • When creating a shift for a single day, you can set the start and end times for the shift or you can also check the ‘All Day’ box for it to cover the whole day.
    • When selecting ‘All Day’, you can also choose to have the shift run over the multiple days by selecting start and end dates.
  • Reminders
    • Configure as many reminders for the shift as needed.
  • Project/Phase/CostCode
    • You can also choose to associate the shift with a specific project, phase, and cost code. This will also allow mobile app users to quickly clock in to the shift right from their schedule page.
  • Color
    • By default, every shift will use the user's default colour which is configured in their profile. For shifts with multiple users, Ontraccr will use a default grey colour. 
    • Otherwise, you can also use the 'Color' field to manually configure a color for the shift.
  • Users
    • Assign users to the shift, this will show the assigned users their shifts in their mobile app's schedule.
  • Description
  • Attachments

Shifts can also be created in the field schedule automatically through workflows. For example, if you have a dispatch form in your account, you can design the workflow to automatically create a shift in the schedule once the dispatch form is submitted or approved.