Time Tracking Settings: Service Jobs, Union Tracking & Facial Capture

🕒 Time Tracking Settings: Service Jobs, Union Tracking & Facial Capture

✅ What This Covers

This article explains three optional features in Ontraccr's Clock Settings:

1. Service Job Tracking – Let workers log time to jobs that aren’t pre-created in the system
2. Union & Work Classification Tracking – Required for unionized companies
3. Facial Capture – Snap a photo at clock-in/out to reduce time theft

🧭 Where to Find These Settings

1. Log in to the Web App
2. Go to Settings > Time Tracking > Clock Settings
3. Scroll to:
   • ✅ Enable Service Jobs
   • ✅ Enable Union Local Selection
   • ✅ Enable Work Classification Selection
   • ✅ Enable Facial Capture

🛠️ Feature 1: Enable Service Jobs

What it does:

Allows mobile users to clock into custom, ad-hoc jobs that aren’t already in Ontraccr.

How it works:

• Adds a “Service Job?” toggle to the mobile clock-in screen
• Workers can type:
  • Job address or name
  • A short description of the work
• Clock-in logs the time to this newly created "service job"

Use case examples:

• Weekend/emergency work that wasn’t scheduled in advance
• Solo techs handling reactive service calls
• Small teams working on-site without office coordination

Reporting:

Use the Service Job Summary Report to track these entries separately

👷 Feature 2: Union & Work Classification Tracking

What it does:

Lets you track which union local and work classification each employee belongs to.

Only needed if:

You’re a unionized company that must track/report by local and classification.

How it works:

1. Enable both:
   • ✅ Enable Union Local Selection
   • ✅ Enable Work Classification Selection
2. Go to Settings > Unions to create:
   • Union locals
   • Associated classifications
3. Assign union info to each user via Staff > Manage Users
4. Once set up:
   • Union info can be selected during clock-in or manual entry

📸 Feature 3: Enable Facial Capture

What it does:

Forces users to take a selfie when clocking in and out (live method only).

How it works:

• If enabled, the camera launches automatically at clock-in/out
• User must snap a photo to complete the action

Why it's useful:

• Helps prevent “buddy punching” or time fraud
• Verifies that the person logging time matches the account

Where it shows up:

• Photos are attached to the time card
• View them in the Photos tab of any time card entry

💡 Pro Tips & Edge Cases

• 🧰 Service Jobs are only available via mobile clock-in
• 🧑‍🏭 Union features should remain disabled for non-union companies
• 🤳 Facial Capture only applies to live time tracking — not manual entry