Customizing Schedule Categories for Unassigned Shifts in Ontraccr

📄 Customizing Schedule Categories for Unassigned Shifts in Ontraccr
 

Ontraccr’s Schedule Categories feature allows you to organize and label unassigned field shifts using color-coded categories. This is especially useful for prioritizing, grouping, or planning future assignments at a glance.


🧭 Where to Access Schedule Category Customization

  1. Go to Settings.
  2. Click Customization.
  3. Select Schedule from the customization list.

🧰 What You Can Customize

Each Schedule Category includes:

  • A name (e.g., “High Priority”, “Waiting for Approval”, “Night Shift”)
  • A color, used in the scheduling UI to visually distinguish unassigned shifts

🛠️ How to Create or Edit a Schedule Category

  1. In the Schedule customization screen, click Add (+).
  2. Enter the category name (e.g., “Standby Crews”).
  3. Click the color selector box, choose a color, and hit Save.
  4. To update a category later:
    • Click the Edit icon (✏️) beside the category
    • Modify the name or color and save again

📅 How to Use Schedule Categories

Once created, categories appear in the Field Schedule panel:

  1. Go to Scheduling > Field Schedule
  2. Expand the Unassigned Shifts menu on the left-hand side
  3. You’ll see your custom categories listed
  4. When adding a new shift, you can assign it to one of these categories

This helps dispatchers organize unassigned labor by priority, function, or workstream.


💡 Real-World Example

A company using unassigned scheduling might create:

CategoryColorPurpose
High PriorityRedUrgent shifts that must be filled
Pending ReviewYellowAwaiting final sign-off
Next Week PrepBlueEarly prep for future work

Each category helps give instant context in the scheduler.


Tips and Edge Cases

  • Only Affects Unassigned Shifts: These categories don’t apply to assigned shifts.
  • Use Clear Names: Categories appear in the scheduling sidebar—choose short, descriptive names.
  • Can Be Changed Anytime: You can rename or recolor categories later without affecting past scheduling data.

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