Workflow: Create a Card When a User Is Created in Ontraccr
👤 Workflow: Create a Card When a User Is Created in Ontraccr
Overview
This workflow creates a board card automatically when a new user is added to Ontraccr. It’s commonly used in HR onboarding boards, where every new employee needs a set of onboarding steps, documentation, or compliance tracking.
🎯 When to Use This Workflow
Use this when:
- You want to automatically launch onboarding for each new hire
- You’re managing HR, IT, or training checklists via a board
- You need to track internal user journeys from hire to deployment
- You want to standardize and automate employee ramp-up
🧩 How to Set It Up
- Open the HR or onboarding board.
- Go to Settings > Workflows.
- Click the ➕ Add button.
- Configure the workflow as follows:
🔧 Setup Fields
Field | Description |
---|---|
Name | Give it a clear name (e.g., “Auto-create onboarding card”) |
Type | Select: Create a card when a user is created |
Initial Status | Choose the column to start with (e.g., “Orientation Scheduled”) |
Initial Color | (Optional) Choose a color for easy visibility |
Mapping | Select what user details should populate into the card |
🔁 Field Mapping Options
You can map any user field into the card, such as:
- Full Name → Card Title (🟢 Required)
- Email, Phone
- Department, Role, Location
- Start Date
- Assigned Manager
✅ Example Use Case
- When HR adds a new employee in Ontraccr, a card is auto-created in the HR Onboarding board
- The card includes:
- Full Name as title
- Email and Role in fields
- Assigned to HR rep
- Placed in “Orientation Scheduled” column
This ensures onboarding starts automatically, with no need to manually create tracking cards.
🧠 Tips & Edge Cases
- This is ideal for large or fast-growing teams with frequent new hires
- Combine with task automations to launch required onboarding steps (e.g., safety forms, welcome kits)
- If a user is re-added or reactivated, the card may not trigger again — this is a first-time event
- Use card assignment to route new users to HR, IT, or department leads