Default Folders: Attachments & Division Folders

🗂 Default Folders: Attachments & Division Folders
 

Ontraccr automatically creates a few key folders in your file storage system to help you stay organized. These include the Attachments folder and division-specific folders, both of which serve different purposes.

📎 Attachments Folder

The Attachments folder is where all file uploads from forms are automatically stored.

How it works:

• Any pictures, documents, or other files submitted through a form will be saved here
• This happens automatically — no setup or manual upload is needed

What you’ll see in this folder:

• File Name
• File Type (e.g. PDF, image)
• Last Updated date
• File Size
• Permissions (who can view it)

💡 Tip: You can open individual files, rename them, set permissions, or view version history — all directly from this folder.

🏢 Division Folders (Main Folder)

Every division in your account has its own main folder created in the file system.

Key points:

• These folders are automatically created when you add a new division
• If your company operates with multiple divisions, each will have its own separate main folder
• Inside each main folder, you’ll also find:
  • An Attachments subfolder (specific to that division)
  • A Projects folder that holds project-specific subfolders (covered in the next article)

📌 Example: If you have three divisions — Residential, Commercial, and Service — you'll have three corresponding folders inside the Files section, each with its own project and attachment data.

🎯 Why These Folders Matter

• The Attachments folder ensures nothing submitted through a form gets lost
• Division folders keep files cleanly separated by business unit or operational area
• You always know where to look based on the context of the work (division, project, form)

🧾 Summary

• The Attachments folder auto-saves all files submitted via forms
• A main folder is created for each division in your account
• Division folders contain their own Attachments and Projects folders
• This setup gives you structure and consistency across the file system