---
title: "Working Hours Threshold Alerts"
url: "https://help.ontraccr.com/en/article/working-hours-threshold-alerts"
language: "en"
last_updated: "2025-06-08T17:30:54.522Z"
---

# Working Hours Threshold Alerts

## ⏰ **Working Hours Threshold Alerts in Ontraccr**  
 

Ontraccr provides a built-in system to notify users who remain clocked in **beyond a predefined number of hours**. This helps teams prevent excessive shifts, minimize timesheet errors, and avoid missed clock-outs. This article explains how to configure working hours thresholds, who receives alerts, and how repeat notifications work.

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## **🎯 What Is a Working Hours Threshold?**

A **working hours threshold** defines the **maximum number of continuous hours** a user can be clocked in before they receive a **clock-out reminder**.

For example:

-   If the threshold is set to **10 hours**
-   A user clocked in for 10+ hours will begin receiving alerts to clock out

📌 Ontraccr does not force a clock-out — it sends reminders only.

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## **📍 Where to Set Thresholds**

Threshold settings are configured in:

Settings → Notifications

There, you can:

-   Enable or disable **Hours Threshold Alerts**
-   Set the **number of hours** (e.g., 10)
-   Enable **repeat alerts** and define the **repeat interval**

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## **🔁 Repeat Alert Configuration**

If enabled, users will receive **ongoing reminders** at a set interval until they clock out.

Available repeat intervals:

-   Every **1 hour**
-   Every **2 hours**
-   Every **3 hours**

🔔 Example: If threshold is 10 hours and interval is 2 hours, the user will be reminded at 10h, 12h, 14h, etc.

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## **📩 How Are Alerts Delivered?**

-   **Email**: Sent to the user’s Ontraccr-registered email address
-   **Push notification** (if using the mobile app and push is enabled)

❗If the user doesn’t have an email or hasn’t enabled push notifications, they will not receive these alerts.

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## **🧠 Use Case Example**

You configure a 10-hour threshold for field workers:

-   A worker clocks in at 7:00 AM but forgets to clock out
-   At 5:00 PM (10 hours later), Ontraccr sends them a **“Reminder to Clock Out”**
-   If repeat reminders are enabled, they’ll continue receiving emails every hour until they take action

This prevents inflated hours and helps ensure time card accuracy.

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## **🔐 Who Can Configure Thresholds?**

Only users with access to **Settings > Notifications** (typically Admins) can:

-   Enable or disable threshold alerts
-   Set the hour value
-   Configure the reminder interval

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## 📌 **Summary**

Working hours threshold alerts in Ontraccr offer a hands-off way to protect against long or forgotten shifts. With customizable intervals and reminder delivery, it helps keep your time data accurate — while keeping users informed and accountable.