---
title: "Users in the Mobile App: View Company Staff and Roles on the Go"
url: "https://help.ontraccr.com/en/article/users-in-the-mobile-app-view-company-staff-and-roles-on-the-go"
language: "en"
last_updated: "2025-06-08T20:25:09.007Z"
---

# Users in the Mobile App: View Company Staff and Roles on the Go

## **👤 Users in the Mobile App: View Company Staff and Roles on the Go**  
 

### 🧭 **Introduction**

The **Users** page in the Ontraccr mobile app provides a list of all staff within your company’s workspace — letting mobile users search for team members, view role assignments, and access basic contact info.

This guide outlines how to use the **Users** tab for quick reference and collaboration support.

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## **📍 Where to Access Users**

1.  Tap **“More”** from the bottom nav bar
2.  Tap **“Users”**

You’ll see a full list of users in the company account, subject to your role’s viewing permissions.

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## **🔍 What You Can Do in the Users Page**

### 1\. **View All Team Members**

-   Names listed in alphabetical order
-   Role or label may be shown beside the name (if configured)

### 2\. **Search by Name**

-   Use the **search bar** at the top to find specific users

### 3\. **Tap a User to View Their Profile**

The profile includes:

-   **Full name**
-   **Assigned roles or labels**
-   **Contact info** (email, phone — if added)
-   Potential other user-linked data (subject to setup)
-   View Certifications and Files

📌 This makes it easy to verify someone's role or contact details directly from the field.

### 4\. Add a New User

-   Add a new user through the Mobile App

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## **➕ How to Add a New User in the Mobile App**

If your role includes **Manage Users** permissions, you can create new users directly from the mobile app.

### To Add a User:

1.  Tap the **plus icon** in the top-right of the Users page.
2.  Fill out the required fields:
    -   Name
    -   Username
    -   Password and confirm password
    -   Division
    -   Role or position
3.  Optionally add:
    -   Email address
    -   Phone number
    -   PIN (for kiosk login)
    -   Assigned projects
4.  Tap **Save** to finish.

⚠️ While this is possible, most teams create new users through the web app for full configuration and onboarding.

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## 🔐 **Permissions**

| Role Permission | What It Unlocks |
| --- | --- |
| **View Users** | View user list and profile information |
| **Manage Users** | Add new users via mobile or web app |

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## **✅ Use Cases**

-   Confirm who a team member is and what role they have
-   Look up phone or email while on-site
-   Use in cross-team collaboration when reporting or submitting forms

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## ✅ **Outcome**

With the Users feature, mobile users can:

-   Quickly look up coworkers across all divisions
-   Verify team roles and permissions when needed
-   Improve field collaboration with verified contact info

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