---
title: "Triggering Forms on Clock-Out in the Mobile App"
url: "https://help.ontraccr.com/en/article/triggering-forms-on-clock-out-in-the-mobile-app"
language: "en"
last_updated: "2025-06-08T20:06:13.411Z"
---

# Triggering Forms on Clock-Out in the Mobile App

## **📤 Triggering Forms on Clock-Out in the Mobile App**  
 

### 🧭 **Introduction**

Ontraccr allows companies to automatically trigger form submissions during **Clock-Out** on the mobile app — a powerful way to ensure workers complete required documentation before ending their shift.

This guide explains how **form triggers** work, what they look like for mobile users, and how the queue is handled if multiple forms are triggered at once.

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## **🔐 Prerequisites**

Form triggers are configured in the **Web App**:

Web App Path:

`Documents → Forms → Templates → Click on Desired Form → Navigate to Step 3: Workflow → Select 'On Clock Out' in the 'Triggers' block → Click Gear Icon to Configure Behavior`

In the following block called **‘Assigned Users’:**

-   Select which users/roles/teams will receive this form trigger on clock out
-   Note: If you would like to set this form’s submission to be mandatory on clock out, in the ‘Triggers’ block above, click the gear icon, and select the **Enable Mandatory Form Submission** setting

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## **📱 What Happens on Clock-Out**

When a user taps **Clock Out** on mobile:

1.  If form triggers are configured, one or more forms will **automatically open**
2.  These forms must be completed before the clock-out process is finalized
3.  Once submitted:
    -   The next form in the queue opens (if applicable)
    -   This continues until all triggered forms are filled

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### **Example:**

After clocking out, the user immediately sees:

✅ A **Toolbox Talk** form

✅ A **Daily Log** form

Both were triggered by the **clock-out event** and appeared in sequence.

📌 Forms appear instantly and in order. Users fill one, hit submit, then are taken to the next automatically.

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## **💡 Key Benefits**

-   Enforces documentation at the end of a shift
-   Prevents missed safety or compliance forms
-   Great for capturing:
    -   Daily logs
    -   Work order completions
    -   Equipment checks
    -   Site-specific reports

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## **🔄 Form Queue Behavior**

-   If multiple forms are triggered:
    -   They **open in the order defined** in the web app
    -   A user cannot skip or dismiss forms in the queue if the mandatory submission setting is enabled.
-   Forms are only triggered **once per Clock-Out**
-   After all are submitted, the user returns to the Time Clock screen

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## **⚠️ User Experience Tips**

-   Users should **expect** to fill forms after clock-out if this feature is enabled
-   If clock-out is delayed, it may be due to pending form submissions
-   Encourage field staff to **complete all triggered forms promptly**

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## ✅ **Outcome**

With clock-out triggers configured, companies can:

-   Automate key compliance or operational workflows
-   Ensure no shift ends without required documentation
-   Reduce back-and-forth for incomplete forms
-   Keep field workflows smooth and paperless