---
title: "Time Tracking Settings: Service Jobs, Union Tracking & Facial Capture"
url: "https://help.ontraccr.com/en/article/time-tracking-settings-service-jobs-union-tracking-facial-capture"
language: "en"
last_updated: "2025-05-26T23:30:21.311Z"
---

# Time Tracking Settings: Service Jobs, Union Tracking & Facial Capture

## 🕒 **Time Tracking Settings: Service Jobs, Union Tracking & Facial Capture**

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### ✅ **What This Covers**

This article explains three optional features in Ontraccr's Clock Settings:

1.  **Service Job Tracking** – Let workers log time to jobs that aren’t pre-created in the system
2.  **Union & Work Classification Tracking** – Required for unionized companies
3.  **Facial Capture** – Snap a photo at clock-in/out to reduce time theft

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### 🧭 **Where to Find These Settings**

1.  Log in to the **Web App**
2.  Go to **Settings > Time Tracking > Clock Settings**
3.  Scroll to:
    -   ✅ *Enable Service Jobs*
    -   ✅ *Enable Union Local Selection*
    -   ✅ *Enable Work Classification Selection*
    -   ✅ *Enable Facial Capture*

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## 🛠️ **Feature 1: Enable Service Jobs**

**What it does:**

Allows mobile users to clock into **custom, ad-hoc jobs** that aren’t already in Ontraccr.

**How it works:**

-   Adds a **“Service Job?”** toggle to the mobile clock-in screen
-   Workers can type:
    -   Job address or name
    -   A short description of the work
-   Clock-in logs the time to this newly created "service job"

**Use case examples:**

-   Weekend/emergency work that wasn’t scheduled in advance
-   Solo techs handling reactive service calls
-   Small teams working on-site without office coordination

**Reporting:**

Use the **Service Job Summary Report** to track these entries separately

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## 👷 **Feature 2: Union & Work Classification Tracking**

**What it does:**

Lets you track which **union local** and **work classification** each employee belongs to.

**Only needed if:**

You’re a **unionized company** that must track/report by local and classification.

**How it works:**

1.  Enable both:
    -   ✅ Enable Union Local Selection
    -   ✅ Enable Work Classification Selection
2.  Go to **Settings > Unions** to create:
    -   Union locals
    -   Associated classifications
3.  Assign union info to each user via **Staff > Manage Users**
4.  Once set up:
    -   Union info can be selected during clock-in or manual entry

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## 📸 **Feature 3: Enable Facial Capture**

**What it does:**

Forces users to take a **selfie** when clocking in and out (live method only).

**How it works:**

-   If enabled, the camera launches automatically at clock-in/out
-   User must snap a photo to complete the action

**Why it's useful:**

-   Helps prevent “buddy punching” or time fraud
-   Verifies that the person logging time matches the account

**Where it shows up:**

-   Photos are attached to the time card
-   View them in the **Photos** tab of any time card entry

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### 💡 **Pro Tips & Edge Cases**

-   🧰 Service Jobs are only available via **mobile** clock-in
-   🧑‍🏭 Union features should remain **disabled** for non-union companies
-   🤳 Facial Capture only applies to **live** time tracking — not manual entry