---
title: "Sending Email on Status Change in Ontraccr Boards"
url: "https://help.ontraccr.com/en/article/sending-email-on-status-change-in-ontraccr-boards"
language: "en"
last_updated: "2025-05-27T10:04:36.678Z"
---

# Sending Email on Status Change in Ontraccr Boards

## 📧 **Sending Email on Status Change in Ontraccr Boards**  
 

### **Overview**

Ontraccr lets you **automatically send an email** to assigned users when a card changes status. This helps keep team members in the loop whenever something moves to a new stage — whether it’s a quote going out, a task being assigned, or a candidate being moved to the next hiring step.

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## 🎯 **Why Use Status Change Notifications?**

This feature is useful when you want to:

-   Keep **assigned users notified** of progress
-   Trigger follow-ups based on workflow changes
-   Ensure nothing gets missed when a card moves forward
-   Improve accountability and communication across teams

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## 🧩 **How to Enable Email Notifications on Status Change**

1.  Open the board and click the **⚙️ Settings icon**.
2.  Go to the **Details** tab.
3.  Check the box labeled **“Send Email on Status Change.”**
4.  Click **Submit** to save.

✅ Assigned users will now receive an email each time the card they’re assigned to is moved to a new status.

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## 📋 **How It Works**

-   Triggered only when the **card’s status** changes (e.g., from “In Review” → “Approved”)
-   Email is sent **only to users assigned** to that card
-   Email includes the card title and new status for context

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## ✅ **Example Use Cases**

| Use Case | Why It’s Helpful |
| --- | --- |
| Estimating board | Notify estimator when quote moves to “Needs Review” |
| Recruiting board | Let HR know a candidate has moved to “Interview Scheduled” |
| PO tracker | Notify purchaser when card is moved to “Approved” |
| Safety board | Alert supervisor when an incident is moved to “Investigation Complete” |

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## 🧠 **Tips & Edge Cases**

-   **Assigned user is required** for the email to be sent — no email if the card has no owner
-   Combine with **task automations** to notify and assign next steps at the same time
-   Works best when users are **actively managing cards** across boards
-   Use this in tandem with **email on card update** for more complete alerting