---
title: "Sending Email on Card Update in Ontraccr Boards"
url: "https://help.ontraccr.com/en/article/sending-email-on-card-update-in-ontraccr-boards"
language: "en"
last_updated: "2025-05-27T10:05:38.719Z"
---

# Sending Email on Card Update in Ontraccr Boards

## 🔔 **Sending Email on Card Update in Ontraccr Boards**  
 

### **Overview**

In addition to status change alerts, Ontraccr also lets you **automatically send emails when a card is updated**. This keeps assigned users informed of any changes made to the card’s content — even if the card hasn’t moved stages.

* * *

## 🎯 **Why Use This?**

Use this feature to:

-   Keep users informed of **new information or edits** added to their cards
-   Maintain visibility when others are **collaborating or making changes**
-   Prevent miscommunication in high-urgency workflows
-   Ensure updates like file uploads, field edits, or note changes don’t go unnoticed

* * *

## 🧩 **How to Enable Email Notifications on Card Update**

1.  Open the board and click the **⚙️ Settings icon**.
2.  Navigate to the **Details** tab.
3.  Check the box labeled **“Send Email on Card Update.”**
4.  Click **Submit.**

✅ Assigned users will now receive email alerts when any field or content on a card is changed.

* * *

## 📋 **What Triggers an Update Email?**

-   Changes to card fields (e.g., client name, quote amount, description)
-   File uploads or removals
-   Comments or notes added (if stored in fields)
-   Edits by **any user** with permission

📨 Only the **currently assigned users** on the card will receive the alert.

* * *

## ✅ **Example Use Cases**

| Use Case | Why It’s Helpful |
| --- | --- |
| Estimating board | Estimator is alerted when PM adds final pricing to the card |
| HR board | HR rep is notified when a manager adds interview notes |
| Safety board | Supervisor is alerted when someone updates incident details |
| PO tracker | Purchaser sees when delivery details are added to the request |

* * *

## 🧠 **Tips & Edge Cases**

-   **Assigned users are required** for emails to go out
-   Combine with **status change alerts** for complete coverage of all activity
-   Doesn’t send for **status movement only** — that’s controlled by a separate setting
-   Works well in collaborative workflows where multiple people update shared cards