---
title: "Notify in App Block: Push Notifications and In-App Alerts"
url: "https://help.ontraccr.com/en/article/notify-in-app-block-push-notifications-and-in-app-alerts"
language: "en"
last_updated: "2025-05-26T21:49:49.221Z"
---

# Notify in App Block: Push Notifications and In-App Alerts

## 📄 Notify in App Block: Send Push Notifications to Users Automatically  
 

The **Notify in App Block** is a workflow step that sends a **push notification and in-app alert** to selected users. It’s perfect for notifying teams of approvals, rejections, required edits, or completed forms—without relying on email.

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## 🔔 What Is the Notify in App Block?

This block pushes an alert to selected users via:

-   **Mobile device push notification**
-   **In-app alert** in the Ontraccr app

> ✅ Use this block when you want to grab attention immediately, especially in the field.

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## 🛠 How to Add and Configure It

1.  Go to **Step 3: Workflow**
2.  Drag the **Notify in App** Block into your workflow canvas
3.  Connect it to a preceding block (e.g., Submit, Reject, Approve)
4.  Click the **gear icon ⚙️** to configure:

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## 👥 Recipient Options

From the **Select Recipients** dropdown, choose who should receive the notification:

| Type | Description |
| --- | --- |
| **Form Author** | The user who submitted the form |
| **Team Supervisor** | Auto-detected based on assigned team |
| **Users** | Notify specific individuals |
| **Teams** | Notify entire teams |

✅ You can select multiple recipients across types.

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## 💬 Notification Message Options

You can configure the **message content** (by clicking the **gear icon ⚙️)** in one of two ways:

### 🟦 1. Static Message

Type a custom message like:

> “A new safety form needs your review.”

### ➕ Optional Variables:

In static messages, insert dynamic variables like:

-   Project name
-   Form number
-   Form author
-   Custom text fields
-   Date
-   Created Date

### 🟩 2. Dynamic Field-Based Message

Use the value of a **text field from the form** as the message:

-   Great for relaying custom instructions, rejection notes, or job details
-   Example: Select the “Rejection Notes” field as the notification text by selecting the field under **‘Select Field Input as Custom Message’**

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## 📱 What It Looks Like

-   On **Mobile**: Push notification appears on lock screen or banner
-   In **Web or App**: Shows under user’s notification center
-   Tapping the notification takes the user **directly to the form**

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## ⚙️ Notification Settings (Must Be Enabled)

For notifications to work:

-   Each user must have **Push Notifications** enabled in:
    -   **Settings → Notifications** inside Ontraccr
    -   Their **mobile device settings**

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## 🧠 Use Case Examples

| Scenario | Message Source | Recipients |
| --- | --- | --- |
| Alert PM of a rejected form | Static: “A form was rejected” | Role: Project Manager |
| Notify user with rejection notes | Dynamic: Rejection Notes field | Field-based recipient |
| Notify office that invoice was submitted | Static + Form Number variable | Role: Accounting |
| Alert assigned user for next step | Dynamic: “Next Step Notes” field | Selected user field |

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## ✅ Tips & Best Practices

-   📲 Pair with **Rejection**, **Edit**, or **Trigger** steps to keep workflows moving
-   🧩 Use **dynamic messages** for personalized alerts
-   🔒 Always confirm users have Push Notifications enabled in device/app settings
-   🔁 Use alongside Email for multi-channel visibility