---
title: "Notification Settings for Users in Ontraccr"
url: "https://help.ontraccr.com/en/article/notification-settings-for-users-in-ontraccr"
language: "en"
last_updated: "2025-06-08T17:12:06.964Z"
---

# Notification Settings for Users in Ontraccr

## **🔔 Notification Settings for Users in Ontraccr**  
 

Ontraccr gives you fine-tuned control over how and when users are notified about scheduling, task management, and time tracking. These settings help reduce missed shifts, ensure timely clock-outs, and improve real-time awareness. This article walks through the types of notifications available, how to configure them, and what each one does.

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## **⚙️ Where to Manage Notifications**

Notification settings are configured by admins from:

**Settings → Notifications**

These settings apply across your organization and impact **what kinds of emails or push notifications** are sent to users.

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## **📬 Types of Notifications You Can Enable**

### 1\. **Shift Assignment or Update Notifications**

-   Sends an email and/or push notification **as soon as a user is assigned or removed from a shift**.
-   Helps users know when they’re scheduled or if plans change.

### 2\. **Scheduled Shift Notifications**

-   Triggers reminder notifications for upcoming shifts.
-   Can be configured to work in tandem with shift assignment alerts.

🧠 Use Case: Remind field workers to show up prepared for tomorrow’s shift.

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### 3\. **Material Quantity Notifications** (Email-only)

-   Notifies users when material thresholds are reached.
-   Relevant for users who manage inventory or order materials.

📌 Not directly tied to user profiles, but included in system-wide settings.

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### 4\. **Task Clock-Out Reminders**

-   Sends a reminder if the user is still clocked in on a task after a certain amount of time.
-   Helps reduce forgotten clock-outs and time tracking inaccuracies.

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### 5\. **Hours Threshold Alerts**

-   Allows you to define a **maximum working hours threshold** (e.g., 10 hours).
-   Once a user surpasses this threshold **while still clocked in**, they begin receiving email reminders to clock out.

⚠️ Does not automatically clock the user out — it only notifies them repeatedly until action is taken.

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## **🔁 Repeating Reminder Settings**

If you enable **repeat reminders**, you can configure how often Ontraccr should re-notify the user after the initial threshold has been crossed:

-   Every hour
-   Every two hours
-   Every three hours

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## **✉️ Enabling Email & Push Notifications**

To ensure notifications are delivered, make sure the following preferences are enabled under user or global settings:

-   **Enable Email Notifications**
-   **Enable Push Notifications** (for users using the mobile app)

📌 If users don’t have an email on file or don’t use the mobile app, they won’t receive these alerts.

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## **🧠 Summary Table**

| Notification Type | Method | Trigger |
| --- | --- | --- |
| Shift Assigned / Updated | Email + Push | Immediate on assignment |
| Scheduled Shift Reminder | Email + Push | Before upcoming shift |
| Task Clock-Out Reminder | Email | Still clocked into a task |
| Hours Threshold Alert | Email | Working past defined hour limit |
| Material Threshold Alert | Email | Material inventory levels breached |

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## 📌 **Summary**

Ontraccr’s notification system helps users stay aligned with their schedules, clock in/out on time, and remain aware of critical activity. Use the notification center to tailor alerts based on your team's workflows and prevent operational delays.