---
title: "Mobile App Navigation & Action Center Overview"
url: "https://help.ontraccr.com/en/article/mobile-app-navigation-action-center-overview"
language: "en"
last_updated: "2025-06-08T19:48:45.287Z"
---

# Mobile App Navigation & Action Center Overview

## **📱 Mobile App Navigation & Action Center Overview**  
 

### 🧭 **Introduction**

The Ontraccr mobile app is designed to be intuitive and role-based — giving each user fast access to what matters most through the **Action Center** and bottom **navigation menu**. This guide walks you through logging in, navigating the app, and understanding how the **Action Center** works.

* * *

## **🚀 Getting Started with the Mobile App**

### ✅ Where to Download

-   Available on both **iOS App Store** and **Google Play Store**
-   Search for "Ontraccr" and download the official mobile app

### 🔐 Logging In

-   Use the **same username and password** as you would for the web app
-   Login is also supported on **tablets** — same experience as smartphones

* * *

## **🧩 Default Landing Page: The Action Center**

Once logged in, users land on the **Action Center** — a dashboard of shortcuts personalized by role (as defined by admin settings on the web).

### 📌 Key Features of the Action Center:

-   Fast access to core tools: Clock, Schedule, Tasks, Forms, etc.
-   Each tile is a **shortcut** to a full page in the app
-   Content and layout are controlled via:
    -   **Role permissions**
    -   **Action Center customization** from the web app

* * *

## **🔄 Refreshing the App: Your First Troubleshooting Step**

### 🔁 How to Refresh:

-   Tap the **refresh icon** in the top-right of the Action Center
-   This **reloads all cloud data** and resets the app view

### 🔧 When to Use It:

-   Data seems outdated or missing
-   App is not loading shifts, forms, or other expected items

💡 Always try refreshing first before reporting a data sync issue.

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## **📱 Understanding the Navigation Bar**

Located at the **bottom of the screen**, the nav bar gives full access to major sections of the app.

| Icon | Section | Purpose |
| --- | --- | --- |
| 🏠 | Action Center | Quick launch dashboard customized for your role |
| 🕒 | Clock | Full access to time tracking (live clock-ins, manual entries, etc.) |
| 📷 | Camera | Take photos, upload files, and add metadata (see camera guide) |
| 📋 | Time Cards | Review, edit, or approve time cards (depending on your permissions) |
| ☰ | More | Access to all other sections, based on permissions (Projects, Clients…) |

* * *

## **🧭 Expand/Collapse Menu Blocks in the Action Center**

Each Action Center item (like Schedule, Tasks, Board Cards) can be **expanded or collapsed** by tapping the **downward arrow** beside the title.

This helps you:

-   Focus on what you’re currently using
-   Hide tools you don’t need to access often

* * *

## **🔴 Offline Mode Indicator**

If your app goes into **offline mode**, you’ll see a **red bar across the top** of the screen.

This means:

-   You currently have no internet signal
-   Any actions you take (e.g. form submission, time card edits) will be queued for upload once you reconnect

📝 Important: Photo uploads to board cards also work in offline mode, and sync when back online.

* * *

## ✅ **Outcome**

After reading this guide, users should understand:

-   How to download and log into the mobile app
-   What the Action Center is and how it works
-   How to refresh their app and work offline
-   How to use the navigation bar to explore full app functionality