---
title: "Live Feed in the Mobile App: Team Communication in Real Time"
url: "https://help.ontraccr.com/en/article/live-feed-in-the-mobile-app-team-communication-in-real-time"
language: "en"
last_updated: "2025-06-08T20:00:19.345Z"
---

# Live Feed in the Mobile App: Team Communication in Real Time

## **💬 Live Feed in the Mobile App: Team Communication in Real Time**  
 

### 🧭 **Introduction**

The **Live Feed** in the Ontraccr mobile app is a real-time communication tool for field teams and office staff. It provides a dedicated chat system for **projects**, **teams**, and **company-wide conversations**, accessible right inside the app.

This guide explains how to post messages, use channels, tag teammates, share media, and work offline.

* * *

## **📍 Where to Access Live Feed**

-   From the **Action Center**, tap the **yellow “Live Feed” bar** at the bottom
-   This expands the internal chat system within the app

To close it, tap the **downward arrow** again

* * *

## **🗂️ Understanding Channels**

Channels are automatically created based on:

-   **Projects** (one per project)
-   **Global company-wide chat**
-   **Custom/private groups** (manually created)

### 📁 Channel Types:

| Channel Type | Description |
| --- | --- |
| 🌍 Global | Company-wide communication |
| 🏗️ Job Channels | Auto-created for each project |
| 👥 Private | Only visible to specific invited members |

📌 Every new project automatically gets a dedicated job channel.

* * *

## **🔄 Navigating Channels**

1.  Tap the **three horizontal bars** (top-left of Live Feed)
2.  Browse by:
    -   **Global**
    -   **Custom**
    -   **Jobs**
3.  Tap a channel name to enter and view its posts

* * *

## **📝 Creating and Posting a Message**

To create a post:

1.  Enter a channel
2.  Tap **“Create Post”** in the top-right
3.  Type your message or tap the **microphone icon** to dictate
4.  Optional: Tag people, attach files, or mark up images
5.  Tap **Send**

* * *

## **🔔 Tagging (Mentions)**

To notify someone:

-   Type `@` then select a user from the list

### Behavior:

-   Tagged users receive an alert
-   Posts without tags are visible to everyone in the channel

❗ You cannot tag an entire team — tags are individual only

* * *

## **📎 Adding Files and Photos**

Inside a post:

-   Tap the **file icon** to attach files from Ontraccr
-   Tap the **camera icon** to:
    -   Take a live photo
    -   Annotate it (drawings, text, colors)
    -   Add metadata (shared description + per-photo notes)
    -   Save and attach to your post

📌 Metadata is embedded directly into the uploaded photo record.

* * *

## **🔁 Offline Chat Support**

-   Posts and uploads work **offline**
-   Once signal is restored, messages **sync automatically**
-   Great for remote job sites or underground projects

* * *

## **📌 Filtering Posts**

Tap the **red filter icon** (top-right in Live Feed) to:

-   Show only **unread** messages
-   Mark all as read
-   Sort and manage your feed more efficiently

* * *

## **🧰 Extra Tips**

-   Want to focus your chats? Create **custom channels** with a few teammates
-   Add multiple `@mentions` in a post to notify several people
-   Keep job-related communication tied to each project’s dedicated chat space

* * *

## ✅ **Outcome**

With the Live Feed feature, teams can:

-   Communicate instantly across jobs and offices
-   Keep conversations organized by project or group
-   Share annotated photos, documents, and status updates
-   Work and post even without an internet connection