---
title: "Default Folders: Attachments & Division Folders"
url: "https://help.ontraccr.com/en/article/default-folders-attachments-division-folders"
language: "en"
last_updated: "2025-07-25T17:43:59.129Z"
---

# Default Folders: Attachments & Division Folders

## **🗂 Default Folders: Attachments & Division Folders**  
 

Ontraccr automatically creates a few key folders in your file storage system to help you stay organized. These include the **Attachments** folder and **division-specific folders**, both of which serve different purposes.

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## **📎 Attachments Folder**

The **Attachments** folder is where all file uploads from forms are automatically stored.

### How it works:

-   Any pictures, documents, or other files submitted through a form will be saved here
-   This happens automatically — no setup or manual upload is needed

### What you’ll see in this folder:

-   **File Name**
-   **File Type** (e.g. PDF, image)
-   **Last Updated** date
-   **File Size**
-   **Permissions** (who can view it)

💡 Tip: You can open individual files, rename them, set permissions, or view version history — all directly from this folder.

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## **🏢 Division Folders (Main Folder)**

Every division in your account has its own **main folder** created in the file system.

### Key points:

-   These folders are automatically created when you add a new division
-   If your company operates with multiple divisions, each will have its own separate main folder
-   Inside each main folder, you’ll also find:
    -   An **Attachments** subfolder (specific to that division)
    -   A **Projects** folder that holds project-specific subfolders (covered in the next article)

📌 Example: If you have three divisions — Residential, Commercial, and Service — you'll have three corresponding folders inside the Files section, each with its own project and attachment data.

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## **🎯 Why These Folders Matter**

-   The **Attachments** folder ensures nothing submitted through a form gets lost
-   **Division folders** keep files cleanly separated by business unit or operational area
-   You always know where to look based on the context of the work (division, project, form)

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## **🧾 Summary**

-   The **Attachments folder** auto-saves all files submitted via forms
-   A **main folder** is created for each division in your account
-   Division folders contain their own Attachments and Projects folders
-   This setup gives you structure and consistency across the file system