---
title: "Critical Role Permissions to Review When Adding a New Role"
url: "https://help.ontraccr.com/en/article/critical-role-permissions-to-review-when-adding-a-new-role"
language: "en"
last_updated: "2025-06-08T17:07:17.291Z"
---

# Critical Role Permissions to Review When Adding a New Role

## **⚠️ Critical Role Permissions to Review When Adding a New Role**  
 

Creating a new role in Ontraccr is only half the job — the **other half** is ensuring that your existing roles (like Admin or Manager) can interact with that new role. Without this step, users in older roles may **not be able to view, manage, or support** users in the new role.

This article outlines the **critical follow-up actions** required to avoid access issues and ensure smooth team management.

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## **🧩 Why This Step Matters**

When you create a new role in Ontraccr, it comes in **completely blank** — with **no permissions** assigned and no visibility granted across the rest of your user base.

Unless you **manually update your Admin/Manager roles**, they:

-   Cannot see users in the new role
-   Cannot assign that role during user creation
-   Cannot view or manage time cards, wages, or schedule for that role

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## **🔁 Steps to Take After Creating a New Role**

### **1\. Edit Admin and Other Management Roles**

Go to **Settings > Roles and Permissions**, and for each existing role (e.g., Admin, Manager):

### Enable the following permissions relative to the new role:

| Permission | Why It Matters |
| --- | --- |
| **View Users** | Allows viewing profiles of users with the new role |
| **Manage Users** | Enables assigning or editing users with the new role |
| **View User Wage** | Allows visibility of wages for new-role users |
| **Manage User Wage** | Enables editing wages |
| **Manual Entry** | Allows logging time manually for new-role users |
| **View Time Cards** | Allows seeing their time logs |
| **Edit Time Cards** | Enables correcting unapproved entries |
| **Edit Approved Cards** | Allows changes to previously approved entries |

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### **2\. Review Time Tracking & Schedule Settings**

If the new role will appear on field schedules or need timecard approvals, make sure to also:

-   Enable **Manage Schedule** or **View Own Schedule**
-   Enable **Team-based permissions** if team assignment is relevant
-   Review **Supervisor Approval settings** (if used for timecard routing)

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## **🧠 Example Scenario**

You create a role called **“Foreperson”**, but your Admin role doesn’t have permissions to:

-   View users in that role
-   Edit their time cards
-   See their wage

As a result, your Admin can't:

-   Approve their timecards
-   Adjust their wages
-   Even locate them in the system

By updating the Admin role to include these capabilities, the problem is solved.

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## **✅ Best Practice Checklist**

Before assigning a new custom role to anyone, make sure:

-   \[ \] The role itself has all relevant permissions checked
-   \[ \] Admins/Managers can **view/manage users** in that role
-   \[ \] Time tracking and wage access are configured properly
-   \[ \] Schedules, forms, boards, or reports involving the new role are updated if needed

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## 📌 **Summary**

Creating a new role is powerful — but not enough on its own. You must review and revise the permissions of **existing roles** to ensure the new role is properly integrated into your team's management workflow. This step is critical to maintaining seamless access and oversight across your organization.