---
title: "Certification Expiry Notifications & Reports in Ontraccr"
url: "https://help.ontraccr.com/en/article/certification-expiry-notifications-reports-in-ontraccr"
language: "en"
last_updated: "2025-06-08T17:09:30.419Z"
---

# Certification Expiry Notifications & Reports in Ontraccr

## **⏰ Certification Expiry Notifications & Reports in Ontraccr**  
 

Tracking certification expiry is critical for ensuring a compliant and qualified workforce. Ontraccr simplifies this with built-in **expiry tracking**, **automated email alerts**, and a dedicated **Certifications Report**. This article explains how expiry dates trigger notifications, what the report includes, and how to use both to stay ahead of compliance issues.

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## **📆 How Expiry Tracking Works**

When you add a certification to a user profile, you have the option to set an **expiry date**. This field is key to activating Ontraccr’s alert and reporting system.

### What Happens When You Set an Expiry Date?

-   The certification will be **automatically tracked**.
-   It will be included in the **Certifications Report**.
-   If within the warning window, notifications are sent to key users.

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## **📣 Notification Behavior**

### When?

-   **90 days before the expiry date**, notifications are triggered.

### Who Gets Notified?

-   The **user** who holds the certificate (if they have access to email)
-   All **Admin users**

### How?

-   Notifications are sent via **email**.

📌 Note: The system does not support push notifications or SMS for certification alerts at this time.

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## **📈 Using the Certifications Report**

### Where to Access It:

1.  Go to **Reports > User Certifications**.

### What the Report Shows:

| Category | Description |
| --- | --- |
| **Active** | Valid certifications with expiry dates in the future |
| **Expiring** | Certificates expiring within the next 90 days |
| **Expired** | Certificates past their expiry date |

You can filter and export this data to prioritize renewals and follow up with relevant users.

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## **🧠 Practical Workflow**

| Step | Action |
| --- | --- |
| 1 | Add certification with expiry date when uploading to a user profile |
| 2 | Regularly review the **User Certifications Report** |
| 3 | Watch for **expiring** and **expired** items |
| 4 | Coordinate re-training or renewals before expiration |
| 5 | Let users know they can access their certs on mobile if needed in the field |

* * *

## **🔐 Access Control Notes**

-   Certifications are **visible to any user with View Users permission**.
-   There is **no separate permission** to hide expiry dates or files associated with certifications.
-   Uploaded certification files can be downloaded by any role that can view the user’s profile.

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## 📌 **Summary**

Ontraccr’s certification expiry system helps ensure your team remains properly certified — with alerts to avoid lapsed credentials and reports to drive proactive renewals. Add expiry dates, check the report regularly, and let the system keep you ahead of compliance deadlines.
