---
title: "Available Offline: Accessing Boards Without Internet in Ontraccr"
url: "https://help.ontraccr.com/en/article/available-offline-accessing-boards-without-internet-in-ontraccr"
language: "en"
last_updated: "2025-05-27T10:07:46.975Z"
---

# Available Offline: Accessing Boards Without Internet in Ontraccr

## **📴 Available Offline: Accessing Boards Without Internet in Ontraccr**  
 

### **Overview**

The **Available Offline** feature allows users to view and interact with boards even when they don’t have a reliable internet connection. This is especially useful for **mobile users in the field**, such as crews working on remote sites or in areas with poor reception.

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## **📱 What It Does**

When enabled:

-   Users can **view card details and statuses** without needing signal
-   They can **make changes or updates**, which will sync when they reconnect
-   It improves reliability for workflows in **low/no connectivity zones**

> Note: This feature is currently in beta, and not all data types (e.g., videos/photos) may be available offline yet.

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## **🧩 How to Enable Offline Access for a Board**

1.  Open the board and click the **⚙️ Settings icon**.
2.  In the **Details** tab, scroll to the checkbox labeled **“Available Offline.”**
3.  Check the box and click **Submit.**

✅ This board is now flagged to be downloaded for offline use on supported mobile devices.

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## **🔍 What Gets Cached Offline?**

-   Card fields and values
-   Statuses and board structure
-   Assigned users
-   Linked items (basic metadata)

❌ Media-heavy content like **videos or high-resolution images** may not be downloaded, depending on the device and app version.

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## **✅ Example Use Cases**

| Use Case | Why It Helps |
| --- | --- |
| Field techs completing safety forms on-site | Allows work to continue even without data coverage |
| Service crews in remote areas | Access job details without needing live signal |
| Supervisors reviewing project boards at job sites | Stay informed even when disconnected |
| HR onboarding for field roles | Let new hires access steps from mobile during orientation |

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## **🧠 Tips & Edge Cases**

-   Changes made while offline are **queued** and automatically **synced** once signal is restored
-   For best results, open the app **while connected** before heading offline — this ensures data is downloaded
-   If a board is not working offline as expected, check that:
    -   The board has been **flagged as available offline**
    -   The user has recently opened it in the app
    -   The mobile app is up to date