---
title: "Attaching Files to User Profiles"
url: "https://help.ontraccr.com/en/article/attaching-files-to-user-profiles"
language: "en"
last_updated: "2025-06-08T16:51:33.044Z"
---

# Attaching Files to User Profiles

## 📁 **Attaching Files to User Profiles**  
 

Ontraccr allows administrators to attach files directly to a user’s profile. This makes it easy to store and retrieve employment-related documents such as contracts, agreements, or certifications — all in one place. This article explains how to upload files, what kinds of documents you can store, and how to access them later.

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## 📂 **What Kind of Files Can Be Attached?**

You can upload any files relevant to the user’s employment, including:

-   Employment contracts
-   Signed agreements
-   Onboarding documents
-   Policy acknowledgments
-   Any other documentation tied to the user

There are no file type restrictions mentioned in the system, so common file types like **PDF, DOCX, XLSX, and images** should all be supported.

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## 🛠️ **How to Attach Files When Creating a User**

1.  Go to **Staff > Manage Users**.
2.  Click **Add** to create a new user.
3.  Scroll to the bottom of the form.
4.  Click the **“Files” button** to upload documents.
5.  Select one or more files from your device.
6.  Click **Submit** once the rest of the user form is completed.

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## 📥 **How to Add Files to Existing Users**

1.  From **Manage Users**, click **Edit** on an existing user.
2.  Scroll to the **Files** section of the profile.
3.  Click the **“Files” button** to upload.
4.  Add any necessary documents and hit **Submit** to save the profile.

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## 📑 **Where to View Attached Files**

Once uploaded, files are available under the **Files tab** in the user's profile dashboard.

To access:

1.  Click the user’s card (non-edit view).
2.  Navigate to the **Files** tab among the six user profile tabs.
3.  View or download any attached documents.

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## 📝 **Tips for Using Files Effectively**

| Tip | Benefit |
| --- | --- |
| Upload offer letters or contracts during onboarding | Keeps records centralized |
| Store proof of certifications here if not using the Certifications tab | Reduces paper-based tracking |
| Use file names that include dates (e.g., `Contract_2025_05_01.pdf`) | Easier to manage updates and versions |

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## 🧠 **Things to Keep in Mind**

-   Files are visible to users **only if they have permission to view their own profile**.
-   There’s no mention of file-specific permissions in the system — files follow the same access rules as the user profile.
-   Files remain attached unless manually removed or the user is deleted.

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## 📌 **Summary**

The file attachment feature in user profiles helps keep critical documents in one place — accessible where and when you need them. Whether for contracts, policies, or supplemental documentation, storing files inside Ontraccr ensures everything travels with the user profile.