---
title: "Address-Based User Sorting: How to Assign Users by Proximity to Job Sites"
url: "https://help.ontraccr.com/en/article/address-based-user-sorting-how-to-assign-users-by-proximity-to-job-sites"
language: "en"
last_updated: "2025-06-26T17:31:49.587Z"
---

# Address-Based User Sorting: How to Assign Users by Proximity to Job Sites

## **📍 Address-Based User Sorting: Assign Users by Proximity to Job Sites**  
 

### 📘 Article Purpose

This guide explains how Ontraccr automatically sorts users by **distance to the project address** when assigning shifts, and how to enable and use this feature effectively.

* * *

## **🚗 What Is Address-Based User Sorting?**

When assigning users to a shift, Ontraccr can show how far each person is from the job site.

This makes it easy to:

-   Reduce travel time
-   Improve efficiency
-   Prioritize local team members

📌 The system shows distance in kilometers, and automatically sorts users from closest to farthest.

* * *

## **🧱 How to Enable It**

You’ll need to complete **two steps**:

* * *

### Step 1: Add Project Address

1.  Make sure your **Project** has an address set.
2.  You can do this under the **Projects** tab.

* * *

### Step 2: Add User Addresses

1.  Go to **Staff > Manage Users**
2.  Click **Edit** on a user profile
3.  Check the **"Add Address"** box
4.  Enter the user’s **home or base location**

* * *

## **📥 Using the Feature in the Shift Slider**

When creating or editing a shift:

1.  Select a **Project** with an address
2.  Go to **Assigned Users**
3.  On the left of each user’s name, you’ll see a **distance (km)** indicator
4.  Users with saved addresses will appear **at the top**, sorted by closeness

* * *

## **🔍 What If a User Has No Address?**

-   They will still appear in the list, **but without a distance**
-   They are listed **after** all users with valid address distances

* * *

## **🧠 Best Use Cases**

-   **Service Dispatch**: Send the nearest tech to urgent calls
-   **Same-day Scheduling**: Reduce last-minute commute issues
-   **Job Cost Optimization**: Minimize travel reimbursements

* * *

## **🔐 Privacy Note**

Address sorting does **not expose full addresses** to other users—it’s only used for dispatching logic visible to admins or dispatchers.